ORCHESTRA ONE

Orchestra One is a customer journey management platform for small to medium-sized businesses. Orchestra One puts you in control of your customer’s experience.Orchestra One has the same features as Orchestra Enterprise but is scaled down in both capacity and price. Typical customer examples: Smaller Clinic, Hospital Department, Large retailer, Public office, etc

Key Features

Web-based configuration, and end-user tools for IT, managers and staff makes configuration and daily usage a breeze
Business configuration, workflow
Customer identification, segmentation
Work profiles, advanced calling rules
Outcomes, Delivered services, Marks
Customization possibilities and development interfaces makes it possible to adapt the system to specific customer needs
It is possible to integrate with 3:d-party systems via connectors to extend the capabilities of the system
Support for mobile to allow your customers and staff to interact with the system from mobile devices.