Project Description


Orchestra will change the way your business operates at the sharp end where the customers are. Orchestra puts you in central control of your customer’s experience. Orchestra allows you to define the way your team will handle customers when they visit your branch – any of your branches. It allows your whole organization to work in harmony – no matter how large or complex it is.

Key Features

  • Modular Customer Flow Management system
  • Connectivity through standardized connectors (web services) using standard common known technology
  • Usability improved workstations are included (counter and reception)
  • Easy access to all valuable Customer Flow Management information
  • Clients are zero footprint installation, only a web browser is required
  • Centralized user management – Manage all user access, authentication and privileges across a multi-branch network from a central administration point
  • Central data management – All transaction data from across the entire branch network is stored within a central database
  • Central branch configuration – Set up the branch configuration and hierarchy from a central location
  • Distributed Operation – Central Configuration with distributed operation
  • Remote upgrade. Centrally manage software upgrades to distributed installations
  • Calendar – A tightly integrated service-based calendar option


Product Brochure