Project Description


The Qmatic Expressia is a customer response terminal, a small keypad with five keys. It is used to measure customer satisfaction with the received service. An Expressia unit is placed at a service counter so that a customer can easily use it after receiving service at the counter. The customer presses one of the five keys to indicate his / her satisfaction of the just received service

Key Features

  • Very easy for customers to use
  • Four standard reports showing satisfaction per Service and / or Branch are available on the Qmatic Partner Portal
  • Additional reports can be created as needed
  • To customize the units, with logotype and text for example, contact Qmatic Professional Services


Product Brochure